I am a Strategist from India, here to tell you my story!
Every professional achievement in my life is closely connected with my personal journey. And I believe it is very important that you know that story.
To that end, I can either write a well-crafted long-ish paragraph about who I am, OR I could just show you my Journey Map and Personal SWOT Analysis below.
You can always chat with me more here:
naisargi.shah18@gmail.com
Menu
TS NEXT | TSYS GLOBAL PAYMENTS (NOW TSYS FIS)
One front door for enterprise servicing
A scalable servicing framework that unified 17+ cloud-enabled banking solutions into a single SSO-authenticated hub, replacing a fragmented set of tools with one workflow that eight domain teams could agree on.
ROLE
Lead UX Designer in the Strategy & Innovation team
CONTRIBUTION
Stakeholder Alignment
FVP - MVP scoping
MVP design & QA
Hi-Fi Prototyping
TIMELINE
2 years
April 2023 - March 2026
TEAM
Design Researcher
8 Domain Leads (PM/PO)
UI Designers
Developers & Engineers
8+
domain teams aligned, under a committee I led for 2 years
5+
rounds of user testing across the design process
3
products launched and onboarded on MVP
90%
⬇
reduction in login / URL fragmentation
Please note: All visuals displayed on this page are mockups and prototypes.
Please note: All visuals displayed on this page are mockups and prototypes.
Please note: All visuals displayed on this page are mockups and prototypes.
Please note: All visuals displayed on this page are mockups and prototypes.
Please note: All visuals displayed on this page are mockups and prototypes.
01 / CONTEXT
The problem
A scalable servicing framework that unified 17+ cloud-enabled banking solutions into a single SSO-authenticated hub, replacing a fragmented set of tools with one workflow that eight domain teams could agree on.